services

High quality retail offers have become one of the "key qualifying values" at almost every successful airport.

Good retail offers not only provides the customer with a quality experience but of equal importance, can provide a significant revenue contribution to the airport operator at comparatively low risk and cost.

It is important to see retail as embracing not just shops but including catering and public car parking.

The MSP Solutions Approach

MSP have a number of people with a wide range of knowledge about retail in airport environments. We also provide the unique service of integrating airline operational perspectives into a retail framework. This not only benefits the final solution but can also introduce synergies which might not at first be apparent.

MSP provide optimal plans which maximise retail opportunities whilst ensuring minimum operational impact.

MSP also offer advice on type of retail concepts which would be prepared following analysis of customer spend profiles, etc.

The benefit to our clients

MSP have a broad understanding of whole airport operations and the complex interfaces which exist.

MSP will produce a cost effective solution.

MSP work in partnership with clients, not only in developing plans but also in procurement and delivery.