Maximising the Value of Every Seat
The whole
economic structure of the industry is being challenged by the
rapid development of low cost carriers in all regions of the
world. Consequently customer behaviour and expectations are
changing and this is leading all airlines to fundamentally reconsider
the ways in which they do business. Central to any such appraisal
is the pricing and yield management strategy.
It is
essential that the value of every seat is maximised. While this
is not a new principle, established methods and long held assumptions
are no longer appropriate and new solutions must be implemented
to achieve this goal. Airlines must consider two key questions:
- To what extent the fare structure should retain the traditional
approach based on segmentation (e.g. through minimum stay
rules) or whether it should be based directly on demand by
charging higher prices for peak flights?
- How can the transition to a demand led solution be managed
and implemented?
The answers
to these questions will vary significantly according to the
geography, size of the airline, along with the characteristics
of the key markets and the nature of existing and potential
competition.

The MSP Solutions
Approach
MSP Solutions
have specialist expertise in airline pricing and yield management
and understand the critical importance of developing a coherent
yield strategy, which must also be linked to the branding and
distribution strategies of the airline. MSP experience embraces
work with airlines of all sizes and includes practical experience
of transition processes.
Top level
development of the strategy includes market analysis using modelling
techniques. This is supported by detailed knowledge of technical
issues such as fares filing, distribution, interlining and prorating.
The Benefits to Our
Clients
Using
MSP, our clients benefit from our detailed knowledge of airline
pricing and yield management. A typical audit project would
include recommendations as follows:
- Medium term developments that can be implemented within
12 months, probably with moderate investment but with substantial
changes to procedures.
- Long term changes that will require over 12 months for
implementation and which could involve significant investment
and complex changes to procedures. These may include major
steps such as new IT requirements or even fundamental reappraisal
of the business plan.
MSP can
also develop implementation programmes for the recommendations,
which can be supported by practical advice.